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Social Responsibility 1st Visual View

Compassionate Finance

“We will make the world a better place with the strength of finance.”

PERFORMANCES

3,282persons
Providing startup education for
small business owners
KRW 34.2billion
Providing revival supporting to
longterm customers
KRW 328.2billion
Providing the New Hope Spore Loan
58,404 cases
Providing preferential treatment
on commission fees for low-income
classes
Social Responsibility 2nd Visual View

Social Contribution

“We will enjoy together, grow together and protect together.”

PERFORMANCES

KRW 45.1billion
Supporting the self-support and
financial independence of the
financially marginalized classes
KRW 131.3billion
Amount invested in social
Contribution
65,619employees
Participated in employee volunteer
Work
21,352 Persons
People that received financial and
economic education
Social Responsibility 3rd Visual View

Environmental Management

“We communicate with the environment through environmental finance.”

PERFORMANCES

KRW 800 billion
‘New Green Corporate Loan’ for
supporting the green industry
KRW 9,594 trillion
Environment-friendly product
packaging in everyday life, including
‘Green Love Energy Fixed Deposit
Account’ and ‘Green Love Life
Installment Savings’
1,366 tCO²eq
‘Green Love Energy Factoring’
reduces expenses used in social
Energy
ISO50001 certification
Korea’s first energy management
system is launched in the Korean
banking sector
Social Responsibility 4rd Visual View

Win-Win Management with Partner Companies

“We grow together as a partner of corporate development.”

PERFORMANCES

Opportunity
Introducing an add point system
for socially responsible enterprises
Protection
Ensuring adequate return rate
Removal
Applying exemptions on guarantee
Insurances
Satisfaction
Monitoring the partner companies’
satisfaction level on sustainability
Management

Compassionate
Finance

‘Compassionate Finance’ means the Win-Win relationship of making customers successful by thinking about customer values and ensuring customer protection. Furthermore, it can be seen as a growth of social community that fulfills social responsibilities and considers the socially disadvantaged or the neglected. We think that the values shared between customers and the company can both increase in the long run if everything is considered from the customer’s perspective before implementation.

GO

Environmental
Management

Shinhan Financial Group understands that environmental problems have an important impact on the sustainable development of a company. Therefore, we have actively minimized the greenhouse gas emissions through efficient use of resources and energy, manage green financial products by supporting the green industry and green lifestyle, and strengthened the green communication with stakeholders.

GO

Win-Win
Management with
Partner Companies

Shinhan Financial Group follows the spirit of mutualism and altruism, which believes that you can achieve development only when the health and safety of the corporate ecosystem is improved by thinking of partner companies as our partners in corporate development.

GO

Award/
Certification

  • Included in DJSI Asia Pacific and DJSI Korea for fourth consecutive years (Ranked number one for Korean banks)
  • Korea’s only company to be included in the Global 100 announced at Davos Forum (2013)
  • The 2013 Corporate Governance Award Ceremony The only financial company to receive the Corporate Governance Award (Acquired A+ grade in evaluating CGS integration)
  • CDP (Carbon Disclosure Project) investor member
  • Joined UNEP FI (United Nations Environment Programme Finance Initiative)
  • Joined UN Global Compact
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Download the full report

Shinhan Financial Group
CSR Report 2012

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