Shinhan Financial Group is aware that sales and business activities to provide financial products and services directly and indirectly affect the human rights of stakeholders. Hence, we are making efforts to prevent potential issues related to human rights in the corporate value chain. In an effort to fulfill the corporate human rights responsibility, we reviewed any potential human rights violations and abuses of all our 13 subsidiaries, while identifying potential human rights issues of partner companies through VOC for our partners and items related to human rights in the ‘satisfaction survey’ of major partner companies (228 businesses). We have found 8 potential issues that may arise while conducting business and reported their details, impact assessment and the result, and efforts to carryout preventive measures transparently.