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SHINHAN FANANCIAL GROUP





Commitment

Shinhan Financial Group declared that it shall comply with all laws and regulations related to employment and labor of the regions where its sites are located, support the basic principles of human rights protection and respect for human rights stated in the ‘Universal Declaration of Human Rights’ of the UN Human Rights Council and ‘Guiding Principles on Business and Human Rights’, and strive to comply with the above principles. Also, we promote mutually growing relationships through fair transactions with business partners including suppliers and service providers and conduct business with them in a mutually equal position. Specifically, we are making efforts to eliminate factors violating human rights that may occur in all areas of our businesses including financial product sales, provision of financial services, and others, and to seek for remedies immediately and efficiently if such case takes place. By doing so, we are leading the effort for the management in favor of human rights. Our promise to respect human rights is also applied to our subsidiaries, associated companies and limited partnership company, and business partners in contractual relationship.

Labor Rights Protection
  • We provide a safer and more pleasant work environment to employees and prevent illegal labor practices such as forced labor, and child labor.
  • Observe working hours: We define working hours and overtime according to the standard stated in labor laws and regulations of the region where our place of business is located and provide overtime pay when employees work overtime exceeding the designated working hours.
  • Proper payment of wages: We provide wages higher than the minimum amount defined in the labor laws and regulations of the regions where our place of business is located.
  • Prohibition of discrimination: We do not discriminate based on school network, local network, age, gender, race, or religion in terms of personnel management related to employment, employment retention, evaluation and promotion, and payment of wages.
  • Employees
  • Partner companies
  • Local communities
ESG Screening inInvestments
  • We restrict sales and investment activities including investment, loans, and savings for certain regions, industries, companies or individuals that have the possibility of forced labor or child labor.
  • We restrict sales and investment activities including investment, loans, and savings for certain regions, industries, companies or individuals that may violate human rights of indigenous people due to significant social and environmental impacts.
  • Employees
  • Partner companies
  • Local communities
Access to financial services
  • Provision of fair services: We do not provide discriminatory financial services based on gender, race, religion, or political preferences.
  • Information protection: We take technical measures required to prevent the violation of human rights caused by customer information leakage in advance and collect the minimum level of data to conduct sales activities.
  • Protection of financially disadvantaged groups: We provide additional information and guidance services for seniors, people with disabilities, and marginalized groups who are restricted in their usage and access to financial services.
  • Employees
  • Partner companies
  • Local communities