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ESG Competencies

We implement the ‘Society of Hope Project’ for financing support for low-income groups and for the growth of SMEs, expand products and services to relieve financial and interest burdens of the working class, and actively provide substantial financial support for SMEs to grow further by creating a virtuous circle of startup, growth, and job creation, with the aim of driving the income of our economy and realizing the social value of innovative growth.

Financing Support for the Working Class
Shinhan Bank was listed as No. 1 in the banking sector in terms of cumulative amounts lent through the New Hope Spore Loan and Mid-interest Rate Loan for the Working Class. We have 50 branches, which is the largest number among banks in the market, provide dedicated call centers and the ‘Credit Loan 119 Program’ which is meant for debt adjustment for financing support for the working class.
#KRW 2.6387 Trillion lent through the New Hope Spore Loan (cumulative)
#Product purchases, donations, and loans for social enterprises
Society of Hope Project
In December 2017, Shinhan Financial Group decided to implement the ‘Society of Hope Project’ designed to intensively inject its resources to support the income-earning activities of disadvantaged groups and the growth of SMEs. The project supports customers with low credit ratings, women experiencing career disruption, restoration of families in crisis, youth overseas employment, urban regeneration projects of local governments, and provide trainings for the youth in preparation of the fourth industrial revolution to realize shared values encompassing local communities and vulnerable social groups along with efforts to nurture the social economy.
#Plan to inject KRW 270 billion in 3 years by 2020
#Support about 330,000 local residents and disadvantaged people
Support for Venture Businesses and Innovative Companies
We strive to foster global hidden champions with technical prowess in the startup stage by utilizing technological finance support and providing consulting services related to intellectual property. We also support temporarily distressed SMEs to stabilize their business, establish joint platforms with the government and public institutions to strengthen our support for the growth of the industries of the future.
#Net increase of KRW 3.7 trillion won in loans for SMEs (No. 1 among commercial banks)
#No. of SME clients increased to 4,144
#Provision of 167 consulting services to SMEs according to their development stage