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SHINHAN FANANCIAL GROUP





ESG Policy

Shinhan Financial Group has been dedicated to creating a sound society by fulfilling its responsibility as a corporate citizen to grow together with local society since its early founding days. Starting with its 2005 CSR report, the first of its kind from a financial company, Shinhan Financial Group has been leading the way for responsible management through establishing CSR strategies, participating in global initiatives, and operating the CSR committee within the Board of Directors.

ENVIRONMENTAL

First in Korea’s financial industry

Establishment of a green finance system for zero carbon

01 02 03
Green finance Environmental risk system Green policies
04 05 06
Environmental management Eco-friendliness leadership Disclosure of environmental information

SOCIAL

First in Korea’s financial industry

Innovative/inclusive finance to support society, and creative open corporate culture

01 02 03
Innovative finance Inclusive finance Support for the vulnerable
  • Execution of Triple K Project
    - Establishment of a startup
    ecosystem with S2 Bridge
  • Shinhan Future’s Lab – a
    venture-nurturing program
  • Leading mid-interest rate loans
    for low-income households
  • Success Do Dream Program (for
    SOHO clients)
  • All That Shopping – an exclusive
    platform for SMEs and small
    business owners
  • Support for people with low
    credit to bounce back (Youth
    Debt Care, education allowance)
  • Support programs for women
    whose career was interrupted
    and small business owners
  • Shinhan Financial Group donation
    and sponsorship policy
04 05 06
Support for growth Diversity programs Human resources development
  • Job creation programs
    - Support for youth’s overseas
    employment, vocational school,
    and youth/senior job placement
  • Investment in social enterprise fund
  • Education support program
    - Financial education, Hope
    School software class, Shinhan
    Music Awards, scholarship programs, etc.
  • Establishment of a Group
    female leader training system
  • Maternity protection and
    childcare support (Group
    daycare centers, reduced
    working hours, etc.)
  • Inclusion in the Bloomberg
    Gender Equality Index
  • Commitment to Diversity and Inclusion
  • Fostering of specialized experts
  • Upgrading of employee’s digital
    capabilities
  • Operation of a mobile in-house
    education platform
  • Implementation of an in-house
    startup system

GOVERNANCE

First in Korea’s financial industry

Systematization of governance and leadership, and strengthened principles for ethics and compliance

01 02 03
BOD differentiation Stability in leadership ESG governance
  • Strengthening of BOD expertise
    - Mandatory appointment of
    outside directors with expertise
    - Reinforcement of sub-
    committee expertise
  • BOD diversity
    - Establishment of the principle of
    diversity in terms of nationality,
    gender, and age
    - System of shareholder
    recommendation on outside
    director candidates
    - Women represent at least 20%
    of director candidates
  • Articles of incorporation
  • BOD By-Law
  • Annual governance report
  • Creation of a fair management
    succession system
    - Selection and fostering of CEO
    candidates
  • Distribution of the authority to
    make director recommendations
04 05 06
Ethics & compliance Customer protection Human rights
  • Principles for shared development
    with partner companies and their
    Code of Conduct
  • Establishment of a smart working environment
    - Expansion of the smart and flexible
    working hours system
    - Introduction of a PC shutdown system
    - Protection of employees’ human rights
    - Mental health checkups for
    employees, human rights
    declaration, etc.
  • Declaration of Human Rights