Shinhan Bank
Shinhan Bank has strived to become a bank that supports the success and development of the nation and local communities under the philosophy of foundation ‘a bank for the country’ and ‘a bank that helps each other’, as well as to become a bank that is trusted and loved by our customers and society. The ultimate goal and purpose of Shinhan Bank is to make the world a better place with the strength of finance. To achieve this, Shinhan Bank will work towards becoming a loving and respected bank by creating shared values through the Compassionate Finance and living a happier tomorrow than today.
Jin Won Seo CEO of Shinhan Bank
Company Introduction
Since its foundation, Shinhan Bank has led the Korean financial industry with diverse products and services. Shinhan Bank has achieved results through efficient and differentiated management by establishing a risk reduction portfolio under the market environment of increasing uncertainties, while strengthening internal growth based on strategies for improving organizational safety. Meanwhile, we strengthened future competitiveness through efforts made to secure market leadership in the future growth market and expanding customer base, as well as implemented detailed CSR management through diverse implementation tasks of the Compassionate Finance. Along with this, we improved sustainability by strengthening open management based on communication and autonomy and dynamically operated the organization by aiming to achieve customized goals focusing on professionalism. Shinhan Bank will continue to fulfill its social responsibilities as a corporate citizen representing the Republic of Korea and implement sustainability management based on communication with stakeholders.
Material Issue Map
Major Issues Reported in 2012
Shinhan Bank material issues to produce reports on areas of interest for various internal and external stakeholders. The results of material issues selected 5 Core issues, including ‘supporting safe financial transactions’, and 5 other issues, including ‘efforts made to secure competitiveness in the financial industry’. In the 2012 CSR report, ‘supporting safe financial transactions’ and ‘efforts made to improve customer satisfaction’ were selected as Core issues, while ‘efforts made to secure competitiveness in the financial industry’, ‘providing public interest financial services to financially marginalized citizens’, ‘strengthening brand power’, and ‘strengthening employee’s professional capabilities’ were selected as other issues.
Distribution of Economic Value
(Unit: KRW 1 billion)| Employees | Employee salaries/ welfare benefits | 1,642.4 |
|---|---|---|
| Shareholders, investors | Dividends | 450 |
| Local communities | Social contribution investments | 81 |
| Government | Corporate tax expenses | 423.9 |
| Partner companies | Purchase and services | 255.2 |
| Others | Other general administrative expenses | 872.6 |