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SHINHAN FANANCIAL GROUP





Message from the Chair

Dear Respected Shareholders,

On behalf of my fellow Board members, I thank you for your continued support for Shinhan Financial Group. We are fully aware that the Board of Directors of Shinhan Financial Group, a holding company, stands at the core of sound corporate governance of the Group and its subsidiaries. We always seek to put the shareholders' value first whenever we consider and decide on all issues and matters presented to us. In addition, we give our due consideration to other stakeholders' interests, including our customers, employees, and local communities. At the last Annual General Meeting ("AGM") in March 2021, new directors with outstanding qualifications joined the Board. At the first Board meeting held immediately afterward, the new Board elected me as the Chair, completed the establishment of board committees, and revisited certain critical issues raised at the AGM. The outside directors paid keen attention to some of the opposing opinions on a few of the AGM agendas, and confirmed the need to share internally and externally with our stakeholders the information about the Board's activities in more detail and in a more transparent manner. Going forward, I, as the Chair of the Board, and together with all my fellow Board members, will commit to communicating more proactively with our shareholders and various other stakeholders. Should you have any particular expectations or concerns regarding Shinhan or the Board, please feel free to send us your opinions or suggestions at any time. We look forward to our continued communications and interactions with you, and we are sincerely grateful again for your support and trust.

Chair of the Board, Shinhan Financial Group_Yoon-jae LEE

Yoon-jae LEE
Chair of the Board, Shinhan Financial Group