Dear Respected Shareholders,

On behalf of the Board, I would like to convey my deep gratitude for your participation at the 2022 Annual General Meeting ("AGM") of Shinhan Financial Group ("Group" or "Shinhan") held on March 24, 2022. All Board-endorsed agendas were passed at this year's AGM with support from majority of the shareholders. I would like to express my gratitude to our shareholders for their support but also take into account the concerns of those shareholders who opposed or abstained on some of the proposed agendas. We will continue to focus on enhancing shareholder value with a stronger and a more transparent governance structure. Our Board of Directors will faithfully fulfill its responsibilities of closely reviewing the Group's management strategy whilst continuing to support and evaluate the Group's management with the objective of achieving sustainable development for the Group. The Board will also thoroughly review the management strategies and provide advice and support to enhance shareholder value through the implementation of a consistent capital policy. As this year marks the 40th anniversary of Shinhan, Group CEO, Mr. Cho Yong-byoung, announced at the AGM, Shinhan's commitment to maintaining and developing its distinct competitive advantage, which, in turn, will lead to increased shareholder returns. Going forward, the Board of Directors will strive to deliver greater shareholder value on top of the Group's sustainable growth. In particular, we will further our efforts on ESG management so that Shinhan can grow together with its stakeholders. The Board welcomes Ms. Kim Jo Seol, who has newly joined the Board as an Independent Director since the 2022 AGM. She is an economist with deep insights and knowledge of the Northeast Asian economy, and by engaging in activities such as promoting human rights for social minorities in the local community, she has gained considerable expertise in ESG. We are certain that her extensive knowledge and experience will greatly contribute to furthering Shinhan's efforts in achieving its goals and values as well as strengthening its ESG capabilities. At the Board meeting after the AGM, I was re-appointed as the Board's Chair, and the composition of the Board's sub-committees has also been reconstituted with members from diverse backgrounds and expertise. The Board plans to continue direct engagement with the investors as was done last year and this year, the Chairs of the sub-committees will also participate in investor outreach so that diverse topics can be covered and addressed. Thank you for your ongoing support.

Yoon-jae Lee
Chair of the Board, Shinhan Financial Group