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SHINHAN FANANCIAL GROUP





Socially Responsible Management Policy

Shinhan Financial Group CSR Policy Report

Shinhan Financial Group has been dedicated to creating a sound society by fulfilling its responsibility as a corporate citizen to grow together with local society since its early founding days. Starting with its 2005 CSR report, the first of its kind from a financial company, Shinhan Financial Group has been leading the way for responsible management through establishing CSR strategies, participating in global initiatives, and operating the CSR committee within the Board of Directors.

Social
Human rights
Declaration of Human Rights
Financial consumer protection
Shinhan Bank financial consumer protection system
Shinhan Bank financial consumer centered charter
Shinhan Bank Shinhan Standard Guidelines for Sales
Shinhan Bank Complaint Processing & Product Development Process
Shinhan Investment Corp. Product Development Process
Shinhan Investment Corp. Guidelines for Investment Recommendations